Frequently Asked Questions

What can I expect from therapy?
A. Psychological therapy may include the treatment of emotional and psychological disorders, unwanted habits, undesirable emotions and feelings. It may include using psychological techniques along with “the talking cure.” Various techniques (including art therapy, hypnosis, hakomi, eye movement desensitization and reprocessing, behaviour modification, etc.) can be used to resolve issues from the past that are still causing difficulties. Therapy clients become more understanding and accepting both of themselves and others. It can be most useful in promoting personal development and unlocking inner potential.


How often should I book appointments?
A. Most clients will book in to see a psychologist once per week. Once the client has resolved some of the presenting difficulties, the appointments may be reduced to every two to three weeks or even less frequently.


Can I come alone or should I bring my husband/ wife/ partner?
A. It is entirely up to you. Our fee structure is based on a 50-minute session regardless of who comes in with you.


Do I need a referral?
A. Generally not; anyone can phone and make an appointment for him/ herself. However, some benefits packages do require a referral from a doctor. Please check to see if this applies to your own extended health care plan.


Do my benefits cover appointments?
A. Extended benefits plans are quite variable. We suggest that you check whether your plan covers registered psychologists and registered social workers and whether a referral is required. All of our clinicians meet the requirements of benefit plans that cover registered psychologists and registered social workers. However, some plans have a maximum amount or pay only a percentage, so please check to find out the details of your own plan.


Do I need the consent of both parents before booking an appointment for my child?
A. Yes. This is especially important if there is a matter related to family separation or child custody.


What methods of payments do you accept?
A. We accept cash, debit card, Visa and MasterCard. We will ask for payment at the time of each appointment unless other arrangements have been made in advance.


What is EMDR?
A. EMDR is short for eye movement desensitization and reprocessing. Some memories have a lasting negative effect and can continue to impact the present. EMDR has a direct effect on the way that the brain functions. It is unique in that the eye movements, or alternating bi-lateral stimulation, accelerate the process of redirecting the mind when emotions, physical sensations, images, sounds and feelings are relived. EMDR is a powerful method of doing psychotherapy and has helped people of all ages relieve many different types of psychological distress.


What is Hypnotherapy?
A. Hypnotherapy is distinctive in that it addresses the client’s subconscious mind. Hypnotherapy can be used to access a person’s inner potential and resources to effectively produce a beneficial change. It is the innate healing capacity of our own mind that is stimulated by hypnotherapy.


What is Psychotherapeutic Meditation?
A. Psychotherapeutic mediation is a family of self-regulated practices that involve training, attention, and awareness in order to bring greater control to one’s body, mind and emotions, and thus create general mental well-being. Also used in developing and increasing one’s ability to calm one’s self.


What is Sensorimotor Psychotherapy?
A. Sensorimotor psychotherapy is an approach that builds on traditional psychotherapeutic understanding but includes the body as central in the therapeutic field of awareness, using observational skills, theories, and interventions not usually practiced in psychodynamic psychotherapy.


What is the difference between a Social Worker and a Psychologist at Psychology Plus?
A. Due to the fact that Clinical Social Workers and Psychologists provide similar services this is often confusing. The main difference between Clinical Social Workers and Psychologists is that Psychologists are able to provide standardized testing and assessment for any legal or educational need.

All of out therapists, both Social Workers and Psychologists, have diverse and overlapping approaches to working with individuals. They also have diverse and overlapping areas of specializing in order to best serve those who can benefit from our services.

Our main objective is to match the individual, couple or family with the most appropriate therapist in order to meet the variety of needs and issues that are present in our client’s lives.